The First 90 Seconds: How New Relationships Are Won or Lost
Your brain decides who to trust before you finish your first sentence—here's how to show up ready.
Navigating Office Politics Without Losing Your Soul
Office politics isn't the problem—your avoidance of it might be
Reading Silent Stakeholders: What People Won't Tell You Directly
The unspoken concerns shaping your projects—and how to surface them before they become obstacles
Managing Up: The Emotional Intelligence Your Boss Needs From You
Your most important professional relationship is also the one you can shape most deliberately
Why Change Initiatives Fail: The Emotional Reality of Transformation
Most change plans account for systems, budgets, and timelines. Few account for the grief people carry into transformation.
Why People Quit Managers, Not Companies
The manager relationship predicts turnover better than salary—here's what builds loyalty and what drives people out.
Why Smart People Make Emotionally Stupid Decisions
High IQ doesn't protect you when your amygdala takes the wheel—but structural safeguards can.
Why Consensus Kills Good Decisions
The warm feeling of agreement might be the most expensive emotion in your organization.
Why Praise Often Backfires: The Science of Meaningful Recognition
Generic praise doesn't motivate—it signals you weren't really watching
Emotional Contagion: How One Person's Mood Infects Entire Teams
Your mood isn't private—it's broadcasting to everyone around you, shaping team performance in ways you never intended.
Detecting Deception: Reading Emotional Inconsistencies at Work
How to notice when words and emotions don't match—and respond in ways that invite honesty rather than defensiveness.
How to Rebuild Trust After You've Broken It
A framework for repairing professional relationships through targeted apology and sustained behavioral change.
Why Empathy Without Boundaries Destroys Leaders
Discover why protecting your emotional boundaries actually makes you a more effective and consistently supportive leader.
The Art of Difficult Conversations You've Been Avoiding
A step-by-step framework for the performance conversations, interpersonal tensions, and sensitive feedback you've been putting off—and why the delay is costing you more than you think.
Reading Resistance: What Pushback Really Tells You
Transform professional opposition from frustrating obstacle into strategic intelligence that strengthens your decisions and proposals.
The Hidden Emotional Labor That Exhausts High Performers
Discover why your hardest work never appears on any task list—and how to stop letting invisible emotional demands drain your professional energy.
How to Deliver Bad News Without Destroying Trust
Master the art of honest communication that preserves relationships when delivering difficult workplace news
Why Teams Fight: The Emotional Triggers Behind Workplace Conflict
Recognize identity threats and escalation patterns to transform destructive team conflicts into opportunities for deeper collaboration.
Why Your Best Ideas Get Rejected: The Emotional Architecture of Influence
Master the hidden emotional patterns that determine whether your ideas thrive or die in organizational decision-making
The Emotional Intelligence Gap Between Managers and Leaders
Why identical authority produces radically different results—and the learnable emotional skills that make the difference.